The Real-Time Claims Intelligence Platform

ClaimSentinel is an AI-driven claims engine that analyzes real-time claim data and adjuster input to guide consistent, accurate, and fair resolutions for all policyholders.

A screen depicting ClaimSentinel interface
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Claims Handling Made Simple.

Claims are complex—multiple systems, evolving policies, and high expectations. The right solution should help adjusters make the best decision the first time, while ensuring fair and defensible outcomes for policyholders.

ClaimSentinel delivers that solution by equipping adjusters with real-time intelligence to complete claim files to carrier standards—every time. It unifies data across systems, flags risk early, and provides transparent guidance to drive consistent outcomes—reducing rework, leakage, and the chance of nuclear claims.

Technology is Transforming the Rest of Insurance.
It's Time for Claims Handling to Catch Up.

See the Whole Picture

ClaimSentinel connects notes, estimates, photos, and third-party data into one coherent view.

Uniform, Fair Decisions

Uniform, audit-ready rule application ensures first-time-right decisions, reducing rework and leakage.

Prevent Costly Escalations

ClaimSentinel flags nuclear and high-exposure claims early—including stalled, mishandled, or fraudulent files.

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Empowering Smarter, Fairer Decisions

ClaimSentinel is a claims solution born right out of the claims industry. Decades of experience running claims operations for dozens of the nation’s top carriers revealed to us the same failure points: complex files, scattered data, and siloed decisions. We built ClaimSentinel to close those gaps with real-time file insights, uniform standards application, and early escalation of high-exposure files to maintain quality without adding complexity.

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Cycle Times: 30% Faster

Instant feedback keeps claim files moving.

Leakage: 50% Lower

Uniform standards and early checks prevent avoidable losses.

LAE: 20% Lower

Real-time guidance reduces manual review and handoffs.

Rework: 40% Lower

AI-driven oversight corrects errors and omissions in-flow

Key Features

Real-Time Intelligence
Continuously analyzes notes, estimates, photos, and signals as the file evolves.

Data Enrichment
Aggregates weather, imagery, and material databases to strengthen decisions.

Risk Identification and Escalation
Identifies nuclear and high-exposure claims early—stalled, mishandled, or fraud-risk—for timely intervention.

Standards Engine
Applies carrier rules uniformly in-flow—templates, required fields, coverage limits checks, and estimate validations for first-time-right files.

Full Auditability
Complete traceability of inputs, rules applied, alternatives considered, and confidence, so every recommendation is explainable and defensible.

Lightweight Integration
Deploys quickly alongside existing carrier systems, on-premises or in the cloud.

QA Every Single Claim

Instead of only spot-checking a handful of claims, the AI technology behind ClaimSentinel thoroughly reviews every claim, allowing for straight-through processing. Claims that need a closer look by a human expert get flagged without slowing down those that do not.

Bias-Free Rule Application

ClaimSentinel's debiased AI engine consistently applies your company's QA rules to every claim it checks. This maintains quality and fairness by eliminating human bias from first-line quality assurance.

Instantly Scale

ClaimSentinel instantly and effortlessly scales to fluctuations in your claim volume. Handle claim surges without disruption of service, and never worry about sacrificing quality, accuracy, or customer satisfaction.

Continuous
Self- Improvement

ClaimSentinel learns autonomously from your claim data and user inputs, then uses that learning to self-improve and become even more efficient and accurate.

Zero-Downtime Operation

Automated processing allows for continuous around-the-clock QA of claims, meaning faster claim resolution and lower cycle times.

Data-Driven Analysis

ClaimSentinel leverages trusted third-party data sources such as weather reporting services and aerial imagery providers,  as well as your own historical claim data. This enhances both the accuracy and thoroughness of the AI agent.

Committed to Ethical and Responsible AI

RENFROE is committed to the responsible development, deployment, and governance of our AI solutions. Customers can contact our AI Risk & Compliance Officer at legal@earenfroe.com for information about our AI Management System.

Ready to Learn More? Request a Demo Today.

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